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Important Information About Direct Payments & Deposits

Setting up direct payments and deposits is a great way to make banking easier and a courtesy that we are happy to provide to our members. However, it is imperative that the correct account number (14 digits) and account type (i.e. checking, savings, loan) be included in order for the automatic payment or deposit to be processed.

Over the next 60 days, we will be reaching out to members when we have an issue processing payments or deposits due to incorrect account information provided. We will work with you to ensure that the requests are properly established to allow us to process the transaction.

If you have any questions or concerns about direct payments or deposits, or want to confirm your account information, please give us a call at 888-696-4462. 

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